Truck Rental FAQs

Our roadside assistance network helps to ensure that wherever you are, on-the-spot service is always available to maximize uptime and minimize downtime 24/7. If needing assistance dial 1-888-736-8287, option 3

We rent light and medium-duty vehicles that do not require a Commercial Driver’s License (CDL) (unless the driver’s usage would require such). Customers who reside in the U.S., U.S. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer. Digital licenses are not accepted. The driver's license must be valid for the entire rental period. Rental branches will not accept photo copies of Driver’s License, “learner’s permits,” and any license which, on its face, restricts the license to the use and operation of a vehicle with a form of a breathalyzer apparatus. If international customers are attempting to rent a truck or van, an International Driver’s Permit along with other forms of identification to validate driver information may be required. For more information about Driver’s Licenses contact your local rental branch.

With limited exceptions, rental vehicles must be returned to the original location from where they were rented. For information about returning a vehicle to a different location within the same metropolitan area, ask your rental agent or call us at 1 888 rent-a-truck (888-736-8287).

Towing is available on 3/4 ton and 1 ton pickup trucks in accordance with manufacturer specifications. An additional towing charge may apply. To book or for more information, contact your local rental branch for more details.

Renters need a valid driver's license, proof of insurance and need to satisfy age and all of our normal rental qualifications and requirements. To learn more call us at 1 888 rent-a-truck (888-736-8287).

Enterprise Truck Rental rents light and medium-duty vehicles trucks, vans and pickup trucks that do not require a commercial driver's license. Please check with your state for any specific license requirements.

Yes, Enterprise offers pickup trucks, vans and box trucks to consumers for household moves, projects, or other bulky cargo transport needs. For a list of helpful resources to help you move, visit our Resources Page.

Enterprise Truck Rental requires no advance reservation. We can respond quickly to your last minute requests. However, like anything else, the more advance notice you can give, the better. No matter when you call your local office you will get the same great rental truck or van and the same great service.

Enterprise Truck Rental operates in many major cities with over 270 locations, and continues to expand into new markets across North America. Click our Locations link to search for a branch near you.

Enterprise Truck Rental is the truck and van rental department of the Enterprise Rent-A-Car brand. You'll get the same award-winning Enterprise Rent-A-Car customer service, enhanced with professionals knowledgeable in the commercial truck rental industry.

You certainly can. We sell our used trucks and vans too! Click the Buy a Truck link to learn more and browse our inventory. For more information contact your local Enterprise Truck Rental representative at 1-877-4 trk-sales (877-487-5725).

Review our website to learn more about our vehicles, locations, and protection products and service. If you still have questions, call 1-888-rent-a-truck (888-736-8287). An Enterprise Truck Rental representative will be glad to provide you with any additional information you might need.

It is easy to change or cancel a reservation on EnterpriseTrucks.com. On the homepage, below the reservation details box, click “View/Modify/Cancel Reservation.” You will need the renters first and last name and the reservation number. If you have trouble with that information, please contact your local branch or for 24/7 assistance, call us at 1 888 rent-a-truck (888-736-8287).

At this time, renters are not able to earn or redeem Enterprise Plus® points with Enterprise Truck Rental reservations.

If you need to extend your vehicle rental, at your earliest convenience, please contact your local branch to discuss your extension needs.

As soon as you discover that you have left a valuable or belonging in your rental vehicle, please contact the rental branch. You will need a description of the item you left behind along with details about which vehicle you rented and the date you returned it.

Some of our locations offer free pickup service (geographic restrictions apply). Contact your local branch for details.