Insurance and Roadside Assistance - Enterprise Truck Rental


While we pride ourselves in providing safe, reliable rental trucks and cargo vans for our customers, we know that total peace of mind is important. That’s why we offer protection products and services, so that you can rent, move and haul with confidence. For all protection products, there are limitations per location, additional charges apply; contact local branch for details.

Damage Waiver (DW)

Damage waiver, DW, is offered at the time of rental for an additional daily charge. If the renter accepts DW, Enterprise waives or reduces the renter’s responsibility for loss of, or damage to, the rental vehicle subject to the terms and conditions of the rental agreement and applicable laws. DW is not insurance.

Roadside Assistance Protection (RAP)

If accepted, Roadside Assistance Protection provides the renter with 24/7 roadside assistance, where available, without additional charge. RAP includes the following benefits: replacement of lost keys, including remote entry devices; flat tire service, If no inflated spare is available, the vehicle will be towed. The cost of replacement tire is not covered by RAP; lockout service, if keys are locked inside the vehicle; jumpstarts; fuel delivery service for up to 3 gallons, or equivalent liters, of fuel if vehicle is out of fuel.

Personal Accident Insurance (PAI)

Personal Accident Insurance (PAI) is offered at the time of rental for an additional daily charge. If accepted, PAI provides the renter and passengers with accident medical expense, accidental death and ambulance expense benefits. Benefits are payable in addition to any other insurance coverage the renter or passengers may have. This is a summary only.

Supplemental Liability Protections (SLP)

Supplemental Liability Protection (SLP) is offered at the time of rental for an additional daily charge. If accepted, SLP provides the renter and authorized drivers with up to 300,000.00 USD combined single limit for third party liability claims. If the renter accepts SLP, Enterprise provides third party liability protection up to the applicable minimum financial responsibility limit and Zurich American Insurance Company provides excess third party liability insurance coverage from the applicable minimum financial responsibility limit to 300,000.00 USD. This is a summary only.

These items are a general summary of our protection products, for additional offerings for commercial customers, please contact your local branch to learn more. Renters are asked to consider the coverages of their existing auto policies on the vehicles they rent.