While we pride ourselves in providing safe, reliable rental trucks and cargo vans for our customers, we know that total peace of mind is important. That’s why we offer additional protection products and services, so that you can rent, move and haul with confidence. Please see below for more information and the cost associated with our insurance and protection products.
Damage Waiver is not insurance. The purchase of DW is optional and not required in order to rent a vehicle.
You may purchase optional DW for an additional fee. If you purchase DW we agree, subject to the actions that invalidate DW listed on the rental agreement, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of, the vehicle. DW does not apply to damage occurring in Mexico.
When deciding whether or not to purchase DW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk.
The cost of Damage Waiver varies by location and vehicle type. You can find specific pricing by starting a reservation here.
Roadside Assistance Protections (RAP) allows Enterprise customers to waive financial responsibility for chargeable roadside incidents such as lost keys, lockouts and fuel outages.
RAP can be added to online bookings at the branch or can be added to a rental ticket at any time. Please note: If added mid-rental, the renter must return to a designated renting location to have the vehicle inspected before adding RAP.
To contact our roadside assistance team please call 1-888-736-8287
Personal Accident Insurance (PAI) is offered at the time of rental for an additional daily charge. If accepted, the PAI contained in the policy provides renter and renter's passengers with accidental death, accident medical expenses and ambulance expense benefits. Benefits are payable in addition to any other insurance coverage the renter or passengers may have. This is a summary only.
The purchase of PAI is optional and not required to rent a car. The coverage provided by PAI may duplicate the renter's existing coverage. This is a summary only. Enterprise is not qualified to evaluate the adequacy of the renter's existing coverage; therefore, the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by PAI.
Where available, the cost of PAI varies based on the location you are renting. It will average between $2.68 and $8.50 per day
Supplemental Liability Protection (SLP) is offered at the time of rental for an additional daily charge. If accepted, SLP provides the renter and authorized drivers with up to $300,000 combined single limit for third party liability claims.
If the renter accepts SLP, Enterprise provides third party liability protection up to the applicable minimum financial responsibility limit and Zurich American Insurance Company provides excess third party liability insurance coverage from the applicable minimum financial responsibility limit to $300,000. This is a summary only.
The purchase of SLP is optional and not required to rent a car. The coverage provided by SLP may duplicate the renter's existing coverage.
Enterprise is not qualified to evaluate the adequacy of the renter's existing coverage; therefore, the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by SLP.
If SLP is selected and paid for in Puerto Rico (Where available) SLP provides Renter or any AAD with minimum financial responsibility limits under a policy of insurance AND excess insurance under a policy of insurance issued with Zurich American Insurance Company. These policies together provide Renter and AAD(s) with a combined single limit per accident equal to $300,000. SLP is primary to any other coverage and will respond to third party accident claims that result from bodily injury, including death, and property damage that arise from the use or operation of vehicle as permitted in the Agreement. The policies do not provide coverage for any loss arising from the use or operation of Vehicle in Mexico. SLP is available for an additional charge as stipulated on the Summary.
The cost of SLP varies based on location you are renting. It will average between $8.95 and $28.36 per day.
These are optional products that may be purchased at the time of rental and are not included in the total cost estimate quoted in the reservation. These items are a general summary of our protection products, for additional offerings for commercial customers, please contact your local branch to learn more.